Your privacy is important to you. Caring for your information is important to us.
Privacy
Wallis collects personal information from people who participate in market and social research studies. This information is collected in keeping with the Australian Data and Insights Association Code of Professional Behaviour, which guarantees anonymity to respondents, and the Privacy Act 1988 (Cth) which sets out rules about the way in which personally identified information on individuals is to be collected, stored, transferred and used.
Data retention
The best defence against potentially losing your information, is to not have it in the first place. At Wallis we actively try to keep as little personal information as possible. We do this in three ways, understanding the research project, communicating the project needs with our research partners and clients, and purging information when it is no longer required.
Our experience enables us to understand what personal information we need to complete the research project. We will never ask for more information on our respondents than we need. This knowledge is provided to our research clients and partners, and again, we ask for no more information than we need.
Wallis tracks all data on its systems and ensures that all data has an owner and a use by date. This ensures the data only stays on our systems for as long as necessary before being purged.
Privacy policy
Introduction
Wallis Market & Social Research [ABN 76 105 146 174] has adopted this Privacy Policy about the management of personal information by us in accordance with the Australian Privacy Principles under the Commonwealth Privacy Act. A copy in electronic or printed form will also be sent to anyone who asks for it free of charge.
Kinds of personal information we collect and hold
The personal information collected and held by us will include your answers to our research questions. It may also include your name, date of birth, addresses, phone numbers, email addresses, occupation and other details about you. You can choose not to answer any of our questions or not to give us any of these details.
How we collect and hold personal information
We collect your personal information when you give it to us. We may also collect personal information about you provided by our clients for research purposes. We hold your personal information on secure servers in Australia.
The purposes for which we collect, hold, use and disclose personal information
The primary purpose for which we collect, hold and use your personal information is to conduct our research. We may also collect, hold and use your personal information in order to respond to your enquiries.
We report the results of our research without identifying any individual (unless that individual expressly consents).
We do not disclose your personal information without your consent, except to our own contractors and subject to this Privacy Policy, or if required by law.
How you can access your personal information and request it be corrected
You can request a copy of any personal information we have about you by contacting us via our website or by email at privacy@wallisgroup.com.au. We will provide you with a copy of your personal information, except in the limited circumstances specified in the Australian Privacy Principles, within 14 days. If any of your personal information is incorrect, we will correct it.
How you can complain about a suspected breach of the Australian Privacy Principles and how we will deal with your complaint
You can complain about a suspected breach of the Australian Privacy Principles by us by contacting our Privacy Officer via our website or by email at privacy@wallisgroup.com.au. We will respond to your complaint within 14 days.
Whether we are likely to disclose personal information to overseas recipients
We do not disclose your personal information to overseas recipients without your consent.
We collect data about visitors to our website for the purpose of improving users’ experience of our website. The data collected is anonymous and does not identify any individual.