CLOSED: Public Transport Survey

Written By Wallis Group

Victorian Department of Transport

Customer Satisfaction for Victorian Department of Transport

Wallis has been commissioned by the Victorian Department of Transport (formerly Public Transport Victoria) to better understand Victorian transport users views of the public transport system.  The Department would like to know how satisfied commuters are with the specific aspects of services they offer to help them improve the services. 

Telephone interviewing takes place monthly with users of public transport in Melbourne (Metropolitan Trains, Trams and Metropolitan Buses) and Regional Victoria (V/Line Train, V/Line Coach and Regional Town Buses).

If you have any questions regarding this survey, please contact Wallis on 1800 113 444 or vicpt@wallisgroup.com.au

Wallis Group
Previous

CLOSED: Self-Insurer Injured Worker Survey
Next

CLOSED: On Track Survey - Early Leavers