Internet Connectivity and Usage Survey
Swinburne and RMIT Universities
Wallis Social Research has been commissioned to conduct a survey about household and business internet connection and usage, on behalf of Swinburne and RMIT Universities. This research is funded by the Victoria Department of Government Services as part of the Connecting Victoria program.
By participating, you will help to identify the current and future digital infrastructure needs of households and businesses in your location and provide feedback to telecommunication network providers to ensure ongoing improvements in quality and reliable internet connections. This will ensure continued innovation, productivity and sustainability of businesses and help the Victorian Government to plan for and improve internet services and opportunities in the future.
When is the survey being conducted?
The pilot for the survey will start on the 17th of February until the 19th of February.
The main survey will be open from the 12th of March until the 16th of April.
How long will the survey take?
The survey should take about 10-15 minutes to complete.
How do I take part?
For the pilot survey, we will either call you to obtain your responses or you can complete the survey online via our email invitation.
Households and businesses in select areas around Victoria will be invited to participate in this survey.
If you are completing the household survey, you can:
complete the survey online via the links in your email invitation, SMS, or letter
complete the survey over the phone. We will call you between XX XX, or call us on 1800 113 444 to book an appointment
If you are completing the business survey, you can:
complete the survey online via the links in your email invitation, SMS, or letter
complete the survey over the phone. We will call you between XX XX, or call us on 1800 113 444 to book an appointment
complete the paper questionnaire and return it in the reply paid envelope provided
Who can I contact if I have any questions?
If you have any questions about the survey, contact Wallis on 1800 113 444 quoting project number 5115 or email connectvic@wallis.social